Welcome to Fanmob!
Information You Provide
This is information that you provide to us through text fields, such as your name, payment information, goals and rewards. The information we collect is different depending on if you are an account holder, become a patron by supporting a creator, or become an artist by creating your own Fanmob page.
To create an account on Fanmob you have to provide your:
If you’re an Artist, to help Fanmob verify, you must also sign up using your Twitter artist account and email address. We will ask permission to access basic information from that account, such as your name, profile picture, and friend list. You can choose to stop sharing that information with us at any time by removing Fanmob’s access to that account.
You also have the option to add more information to your profile, such as a location, social media links and an about section, which we store along with any comments or messages you submit through Fanmob.
A fan is someone who financially supports artists through Fanmob. To become a fan you have to provide our payment processors (Paypal). They provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your credit card. If you provide them with a name and email address then they also provide us with that information.
We collect and process information about the artists you support, the level at which you support them, what merch you receive and how often you support them.
As a fan, if you select a higher tier with a merch redemption, then you have to provide your shipping information so the artist can ship you the reward
An artist is someone who creates a Fanmob page requesting financial support from fans. To become an artist, you must create a page that describes what your music and access to your page, any rewards you are offering and any financial goals you have. We collect and process this information along with any additional information you add to your profile. To receive payments you have to create an account with one of our payment partners: PayPal, Venmo. You must also provide us with additional information for tax purposes. Depending on your location you have to fill out a form with some combination of your:
Information We Collect
We collect information automatically as you navigate the site or through our third party analytics providers. We may store usage information such as the type of device you use to access Fanmob, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your IP address.
Do Not Track
Our service does not support Do Not Track requests at this time, which means our third party analytics providers may associate your usage on Fanmob with your usage on other sites.
We use third-party advertising cookies to present you with opportunities while on Fanmob. We also use retargeting cookies to present you with Fanmob advertising on other websites.
How We Use Your Information
We never sell your information to anyone. We use your information to:
Information Shared with Creators
If you are a fan, the following information is shared with the artists you support:
Information Shared with Third Parties
Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, or data that could reasonably be linked back to you. We will only share this data under the following circumstances:
Information Shared with the Public
The following information is publicly accessible:
You can modify or delete certain information associated with your account on the settings pages.
You can remove your public facing information by emailing firstname.lastname@example.org to have your account disabled and removed from public view. When we disable an account we remove your password information and profile image from the database, but if you wish to delete any other information permanently you should change it prior to disabling the account.
Even if an account is disabled, all information may be retained by our analytics providers on their own servers.
You can change which emails you receive through your email settings. While this removes most emails, some service related emails are still sent.
If you download the Fanmob App you may also receive notifications on your mobile device. These can be disabled in the App settings.
European Union Data Transfer
Transfer of Data to the United States
You also recognize that the processing of your personal data in the United States might not provide for an equal level of data protection as is granted in countries within the European Union.
We may use your information to offer you products and services that we think may be of interest to you, unless you have opted out of marketing communications. If you are in the European Economic Area, where required by applicable law, we will obtain your consent before sending you any marketing communications. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.
The security of your personal information is important to us and we follow industry standards to protect it. Full credit card numbers are never accessed by our system, and the most sensitive data we store, such as tax forms, are encrypted to keep them secure.
To further protect your information we suggest using a strong and unique password for your Fanmob account. We also offer two-factor authentication as an additional security measure.
Fanmob is not directed at children under the age of 13, and they may not create an account or otherwise use Fanmob.
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email prior to the changes coming into effect. Continuing to use Fanmob after a change to this policy means you accept the new policy.
If you have any questions, please email email@example.com
© 2018 Fanmob Corporation.